Privacy Policy
Effective Date: September 5, 2026
1. Introduction and Scope
Martin IT Services LLC ('we', 'us', or 'our') respects your privacy. This Privacy Policy describes how we collect, use, and handle your information across our website and related online services. By using our services, you agree to the practices described herein.
2. Information You Provide
We collect information that you voluntarily provide when you fill out contact or assessment forms, submit support requests, or interact with our client portal. This may include your name, email address, phone number, and business details.
3. Information Collected Automatically
When you visit our site, we automatically collect basic device information, browser type, cookies, analytics data, and usage patterns to help us understand how visitors interact with our content and improve our web experience.
4. How Information is Used
We use the collected information to respond to inquiries, deliver and improve our managed IT services, ensure security and fraud prevention, maintain site integrity, comply with legal obligations, and communicate important service updates.
5. Service Providers and Third Parties
We share information with vendors that help us operate our site and services, including Wix, Microsoft Forms, Microsoft 365, and ConnectWise. We do not sell your personal information to third parties. Data is retained only as long as necessary for business and legal needs.
6. Security and Cookies
We implement reasonable safeguards to protect your information, though no system is absolutely secure. You can manage your preferences for cookies and analytics through browser settings and available opt-out tools. We also respect your email and communication preferences.
7. Children's Privacy and Third-Party Links
Our site is not directed to children under the age of 13. We are not responsible for the privacy practices of third-party websites linked from our services. International users should note that information is processed in the United States.
8. Changes and Contact Information
We may update this policy periodically. If you have questions, contact Martin IT Services LLC at 22742 Cypresswood Dr, Suite 1046, Spring, TX 77373, call 281-602-7222, or email support@martinitservices.com.